Frequently asked questions

Do I need to install an app?

No. Lessons, tests and your progress live on this website, which works in any phone or laptop browser. If you like, you can add it to your home screen and turn on notifications from your dashboard.

What if I miss a few days?

Nothing bad happens. One new day still opens every midnight (Madrid time) while you're away, and days already open stay open, so you can pick up where you left off.

Is my data safe?

Passwords are hashed, never stored in plain text. We don't take card payments on this website. See our Privacy Policy for the full detail, including how to export or delete your data.

What is free and what is not?

Language courses from A1 to C2 are free. Copilot, Live Classes, mock exam papers and other paid services are not free: contact the admin. Contact the admin.

Can I get a refund?

Contact us within 14 days of a payment and we'll sort it out — see Contact.

Do you sell my data or run ads?

No. We don't run advertising, and we don't sell student data. The only outside services involved are the ones needed to run the course: YouTube for lesson videos, and our hosting provider.